Please bring along your doctor's referral (without this our specialists cannot see you), Medicare card and list of your current medications/copies of past investigations (if relevant).
GP referrals last for 12 months, unless your GP specifies it is an ‘ongoing indefinite’ referral, which is then valid for 5 years. Specialist referrals are valid for 3 months.
Patients with a GP referral are eligible for a Medicare rebate. As we are a private clinic (not bulk billing) a fee is charged for all consultations.
If at the time of your consultation a procedure is required, an additional fee will be incurred. Rest assured our staff will explain the details of the procedure as well as the fees beforehand, so you can make an informed decision on whether or not to proceed.
If your appointment time becomes inconvenient for you, we are always happy to change it if you provide us with at least 48 hours’ notice. This allows us to schedule in a patient who may be in urgent need of care. Unfortunately, if a scheduled appointment is not cancelled within this time frame or attended, a $50 cancellation fee will be charged.
PharmacySmart is a compounding pharmacy located on level 2, to the right of the reception desk in East Melbourne and on the ground floor in Pascoe Vale South. Many of our prescriptions require specialist formulation and it is important to check your prescription before leaving the building.
The Sinclair Hair and Scalp Institute is located on level 1 (East Melbourne) for specialist hairdressing services and advice.
Clinical Trials is located on level 3 (East Melbourne). Please proceed directly to this level to check in.